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What should staff do if aquarium visitors are engaged in a program during an evacuation alarm?

  1. Ignore them

  2. Facilitate their evacuation

  3. Ask them to leave

  4. Complete the program

The correct answer is: Facilitate their evacuation

Facilitating the evacuation of visitors engaged in a program during an evacuation alarm is essential for ensuring everyone's safety. The primary responsibility of staff in an emergency situation is to help guide and protect visitors, ensuring they leave the premises calmly and efficiently. By facilitating their evacuation, staff members can direct visitors to the nearest exits, provide reassurance, and help manage any potential panic that might arise during an alarm. Engaging with visitors during such a critical moment helps ensure that they understand the seriousness of the situation while prioritizing their safety. This approach fosters a safe environment and demonstrates the facility's commitment to visitor well-being, highlighting the importance of emergency preparedness in public venues. In contrast, remaining indifferent, asking visitors to leave without guidance, or continuing with the program would jeopardize safety and could lead to disorganization or confusion in an emergency context.